Return Policy

RETURN / EXCHANGE POLICY

If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange, size exchange or store credit within 5 days of the order’s FIRST DELIVERY ATTEMPT date.

In order for returns to be accepted, all items must be in perfect condition with the security tag and original packaging.

Returns will not be accepted for items that have been labelled NON-RETURNABLE in the product description.

Mousses Greek Art reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order.

Products that are on sale or on offer are not returnable or exchangeable.

PRODUCT/ SIZE EXCHANG

Items can be exchanged for a different size or an alternative style.

RETURN FEES

Return costs are borne by the buyer. Returns can be made by a courier company of the buyer's choice, the costs are borne by the buyer.

In case of a defective product, the return procedure is the same. Please, when informing about the return by e-mail, include the reason, with photos of the product. In this case, the return costs are borne by our company and the return procedure will be carried out after consultation with the company.

Important notice: We do not accept returns sent with Hellenic Post (ELTA), because items are often lost or seriously delayed.

RETURN INSTRUCTIONS

1. Pack the products you wish to return

2. Please inform us before making any return:

Let us know your name, order number and reason for return by e-mail to moussesrg@gmail.com